Restore a deleted account

Sign in again within 30 days of deleting your account to get it back.

  1. Open Rijjin.
  2. Continue with the same method you signed in with before you deleted your account: Apple, Google or LINE.
  3. Rijjin shows “Welcome back! Your account deletion was canceled.”

What comes back

Your account and everything in it, as it was. Two things don’t come back:

  • A Beacon that was running when you deleted your account. It was deleted at once.
  • Your Garmin or Coros connection. Connect it again in Apps and Devices. See Connect Garmin, Coros or Suunto.

After 30 days

Your account and its data are permanently deleted and can’t be restored. If you continue with the same method after that, Rijjin sets up a new account.

Still need help?

Email us in English or Japanese. Tell us how you sign in (Apple, Google or LINE) and what happened. A screenshot helps.

For a privacy request, such as a copy of your data, email privacy@rijjin.com.