If activities aren’t showing up
What to check when a workout or reading doesn’t arrive in Rijjin.
Start in Me, then Settings, then Apps and Devices and look at the row for the app or device.
Garmin, Coros or Suunto
- The activity has to reach Garmin Connect, Coros or Suunto first. Open that app and check the activity is there.
- If the row isn’t under MY APPS AND DEVICES, connect it again. See Connect Garmin, Coros or Suunto.
- If it’s connected but nothing arrives, disconnect it, then connect it again.
Apple Health or Health Connect
- Sync enabled with Last synced under it: the connection works. New data arrives in the background; if Background App Refresh is off for Rijjin on iPhone, it arrives when you open Rijjin.
- Permission needed: Rijjin can’t read. Allow it again in the Settings app on iPhone, or in Health Connect on Android.
- While the row shows its history import, older data is still on its way.
- On Android, Health Connect doesn’t send workouts to Rijjin yet. Connect Garmin, Coros or Suunto for activities.
Still missing?
Email us the date and time of the activity, and the app or device that recorded it.